This appendix outlines the official communication channels and procedures for raising queries, submitting challenges, and receiving formal responses from TNV-LEI.
To ensure timely, structured, and verifiable communication regarding:
| Purpose | Email Address | Notes |
|---|---|---|
| General Support | support@tnvlei.com | For account access, LEI status, renewal queries, and procedural support |
| Challenge Submissions | challenge@tnvlei.com | For challenging data accuracy in LE-RD of any LEI (including third-party LEIs) |
| Complaints or Escalations | compliance@tnvlei.com | For reporting fraud, improper conduct, or non-response |
Any individual or organization (including the Legal Entity itself, regulators, business partners, or third parties) may submit a challenge if they identify incorrect or outdated data in the LE-RD of a published LEI.
All challenge submissions must include:
If a challenge is found to be valid:
If the challenge is not upheld:
All challenge-related communication, decisions, and supporting evidence will be: