Data Subject Rights & Deletion Policy
1. Objective
LEI International Pvt. Ltd. (“TNV-LEI”) respects the rights of individuals and legal entities regarding their personal and entity-related data. This policy outlines your rights as a Data Subject, the procedures to exercise those rights, and how we manage requests for data access, correction, deletion, or withdrawal of consent.
This policy supports our compliance with:
- The Digital Personal Data Protection Act, 2023 (India)
- General Data Protection Regulation (GDPR) (EU)
- ISO/IEC 27701:2019 – Privacy Information Management
- GLEIF contractual and data quality requirements
2. Who Can Exercise These Rights?
You may exercise your rights under this policy if you are:
- A Legal Entity representative who has submitted data for LEI services
- An Authorized User whose personal information was collected
- A third-party individual whose personal data is processed on our portal
- A Data Principal (under DPDP Act) or Data Subject (under GDPR)
3. Your Rights
| Rights | What It Means |
|---|---|
| Right to Access | You may request a copy of the personal data TNV-LEI holds about you |
| Right to Rectification | You can request correction of inaccurate or incomplete data |
| Right to Deletion | You may request deletion of your personal data, unless required for legal retention |
| Right to Withdraw Consent | You may revoke any previously granted consent (e.g., marketing, cookies) |
| Right to Restrict Processing | You may request us to temporarily stop using your data under specific circumstances |
| Right to Data Portability | You may ask for your data in a machine-readable format (if applicable) |
| Right to Object | You can object to processing based on legitimate interest or automated profiling |
| Right to Lodge a Complaint | You can raise a grievance with TNV-LEI or the Data Protection Authority (DPA) |
4. How to Submit a Request
To exercise your rights, please email your request to:
MAIL: privacy@tnvlei.com
Subject line: “Data Subject Request – [Your Name or Entity Name]”
Please include:
- Your full name and relationship with TNV-LEI
- Contact details (email, phone number)
- Description of the request (e.g., access, deletion, correction)
- Proof of identity or authorization (if applicable)
We may request additional verification for security and compliance purposes.
5. Processing Timeline
- We will acknowledge your request within 5 business days
- We will respond fully within 30 calendar days (as per GDPR and DPDP timelines)
- An extension of up to 15 additional days may be applied for complex or high-volume requests (with notice)
6. Limitations and Exceptions
While we respect your rights, certain requests may be denied or limited under legal, contractual, or operational circumstances. For example:
| Request Type | May Be Denied If… |
|---|---|
| Deletion | Data is required for LEI audit trail or retention under GLEIF or tax law |
| Correction | Proof or documentation is not sufficient or validated |
| Consent withdrawal | Does not apply to data already processed under lawful basis |
| Data portability | The data is not in a portable or system-exportable format |
If your request is denied, we will provide a written justification.
7. Cookie & Consent Withdrawal
You may revoke consent for:
- Cookies via the [Cookie Settings] link on our website
- Email communications by unsubscribing via footer links or writing to us
- General consent-based processing by contacting our privacy team
8. Complaint and Escalation
If you believe your rights have not been fully respected, you may escalate:
- Step 1: Contact our Privacy Office at privacy@tnvlei.com
- Step 2: Lodge a formal complaint with the Data Protection Board of India (DPDP Act) or the DPA in your jurisdiction (if applicable under GDPR)
9. Changes to This Policy
TNV-LEI reserves the right to update this policy to reflect changes in law, data practices, or system upgrades. Changes will be published on our website with updated effective dates.
10. Contact Us
TNV-LEI Privacy Office
LEI International Pvt. Ltd.
TNV House, B-1/19/69, Sector-K, Aliganj
Lucknow – 226024, Uttar Pradesh, India
Email: privacy@tnvlei.com